How your information is handled.

Business identity

Shortlist Advantage — ABN 29 508 566 442.

Information we collect

We collect the contact, role and deadline information you provide, together with any advertisement, résumé, draft, notes or other documents you choose to upload. If you proceed, we may collect additional information about your experience, responsibilities, decisions and results.

Why we use it

We use this information to assess your enquiry, confirm scope and availability, communicate with you, prepare the agreed application materials, arrange payment and maintain necessary business records.

Service providers

Enquiry information and uploaded documents are stored in the website’s restricted storage. Zoho Mail is used for service emails. Stripe processes invoices and payments. OpenAI tools may be used to assist with analysis and drafting. Where customer information is processed using those tools, we use account settings intended to prevent that content being used for model training. We minimise the information provided and avoid unnecessary sensitive or third-party information. These providers handle information under their own terms and privacy arrangements and may process information in the jurisdictions where they operate.

Application materials are substantively reviewed before delivery for relevance, factual consistency and alignment with the agreed instructions.

Google Analytics is used to measure page visits and interactions such as package choices, enquiry-button clicks and successful enquiry submissions. We do not intentionally send names, contact details, form answers, uploaded filenames or contents, résumé information or application material to Google Analytics.

What not to send

Do not provide information you are not authorised to share. Avoid supplying unnecessary identity documents, TFNs, passwords, medical information, case numbers, protected documents, client information, confidential workplace details or unnecessary third-party personal information. Work examples can be anonymised while retaining the facts relevant to your contribution and result.

Access and control

Access to enquiry records and uploaded documents is restricted to the private administration area and the service providers needed for the workflow described above. Application documents are retained only while needed for the service or another lawful purpose. Necessary payment and business records may be retained separately. You may ask to access or correct your information, raise a privacy concern, or request deletion; we will explain any information we need to retain.

Contact

Email hello@shortlistadvantage.com and include your enquiry reference where available.